Blazalek.com

4.1.1SMTP 4.1.1: Recipient mailbox temporarily unavailable

The receiving system could not use the recipient mailbox on this attempt but returned class 4, so verify the address against a trusted source and use bounded retry instead of declaring a hard bounce.

Category
Addressing
Class
Temporary failure
Retry
Controlled retry
Suppression
Check the full context

TL;DR

The recipient mailbox is temporarily unavailable. Verify the address, retry with limits, and do not suppress from one 4.1.1.

What this code means

X.1.1 concerns a bad destination mailbox identifier; 4.1.1 applies the temporary class to the current attempt. The code does not prove a permanent invalid address.

Provider examples

comcast example
smtp;452 4.1.1 <example@comcast.net> too many recent messages; Try again later
comcast example
smtp;452 4.1.1 <example@comcast.net> user over quota
proofpoint example
smtp;421 4.1.1 <email@example.com>: Recipient address rejected: unverified address: host example.com[x.xx.xx.xx] said: 450 4.1.1 <email@example.com>: Recipient address rejected: unverified address: lost connection with mail.example.com[x.xx.xx.xx] while sending RCPT TO (in reply to RCPT TO command)
proofpoint example
smtp;421 4.1.1 <email@example.com>: Recipient address rejected: unverified address: Address verification in progress

Technical meaning

The mailbox identifier before @ may be wrong or temporarily unavailable to the receiving system. The complete reply is needed to distinguish those possibilities.

Delivery status

Class 4 permits controlled retry; it is not the permanent X.1.1 outcome.

Class
Temporary failure
Retry
Controlled retry
Suppression
Check the full context

Retry decision

Retry with backoff, jitter, idempotency, and a limit. Stop on success, a permanent result, or limit exhaustion.

Suppression decision

Do not suppress on 4.1.1 alone; use a confirmed permanent addressing result or policy after reviewing the history.

Common causes

  • The local mailbox identifier is wrong, or the receiver cannot find the mailbox during this temporary attempt.

Diagnostic steps

  1. Compare the recipient address with a trusted value, especially the local part; do not guess a replacement.

Actions by owner

Sender

  • Confirm the address with the recipient and allow controlled retry if it remains correct.

Sender administrator

  • Retain the response and apply bounded retry before considering the full result history.

Sources

These sources define what this enhanced status code means, mainly through the IANA registry and related RFCs. When provider examples appear on the page, they come from that provider's published documentation. Follow the links to read the original wording in context.

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Guide

Incidents

Wojtek Blazalek

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